I
am an experienced IT professional who has been installing and upgrading
large MRP and ERP packages for many years. With tenure in both the
Retail and Manufacturing sectors I have acquired a vast amount of
business knowledge and all aspects of the types of software required to
run a company.
Part of the responsibility in the manufacturing sector was to purchase all the Company’s Personal Computers
and load all the necessary software on them. Along with that was the
setup and configuration of these units into a network of over 40
machines.
Training
was always a big part of this process and was on going on a daily
basis, troubleshooting problems and handling users' questions, problems
and issues.
I
was able to provide the training and guidance to novice and experienced
users alike, enabling them to use their desktop computers to improve
their daily workflow, and increase productivity. Some of the
little things that got in the way of production, were solved by taking
the time to listen and understand the problem to come up with a
reasonable solution to make things better.
Over
the past 20 years of volunteer service I have used these skills in
helping non profit groups with Website Management, mass emailing, Excel
Spreadsheet databases, Reports, Forms, Data control, Charts, Photography
and Communications. A bit of teaching and spreading the knowledge along
the way has paved the way for some very effective processes and tools
these groups never had before.
My
passion now is to help home businesses who are lacking the help and the
training they need with their routine day to day computing chores, that
cost them time and money. A number of busy home businesses don't have
all that much time to spare and need a little help to get them through
their busy days. I can help in many cases streamline processes, fix
nagging problems and provide tips and/or instructions on how to
accomplish various everyday tasks in a simpler more efficient manner.
Feel
free to browse the rest of the pages on my website to find out more
about my skills. If you would like to contact me for a short synopsis of
your situation, I am sure I can be of some service to you.